Privacy Policy
This Privacy Policy (hereinafter — the Policy) governs the collection, use and protection of personal data provided by users (hereinafter — Customers) of the website kazakh.travel, operated by Individual Entrepreneur Turganova (hereinafter — the Seller), in accordance with the Law of the Republic of Kazakhstan "On Personal Data and Its Protection."
1. Definitions
1.1. Personal data — information relating to a specific or identifiable individual, recorded on any medium.
1.2. Non-personal data — data transmitted automatically during website use: page URL, cookies, IP address, browser type, referrer, access time.
1.3. Processing of personal data — accumulation, storage, modification, use, distribution, anonymization, blocking and destruction of personal data.
1.4. Seller — Individual Entrepreneur Turganova, BIN 010202601552, Almaty, Kazybekova 92, Kazakhstan.
1.5. Cookies — small text files stored by the browser to improve website functionality.
2. Scope of this Policy
2.1. This Policy sets out the Seller's obligations to protect the personal data that Customers provide when placing orders on the website.
2.2. Personal data collected: full name, phone number, email address.
2.3. Other information (purchase history, browser, OS, etc.) is also kept confidential, except as specified in sections 4.3 and 4.4.
3. Purposes of data collection
3.1. The Seller collects only the data necessary to provide tourism services.
3.2. Data is used to: identify the Customer, process payments, provide customer support, send booking confirmations and notifications, improve services, share promotional updates, and conduct statistical research using non-personal data.
4. Rights and obligations
4.1. The Customer undertakes to provide accurate data and keep it up to date.
4.2. The Customer has the right to access, correct or delete their personal data by contacting [email protected].
4.3. The Seller undertakes to use data only for stated purposes, store it confidentially, and not share it with third parties without consent — except as required for order fulfilment or by applicable law.
4.4. The Seller may grant access to non-personal data to third-party analytics services for statistical and optimisation purposes.
5. Miscellaneous
5.1. By using the website, the Customer agrees to this Policy.
5.2. This Policy applies only to kazakh.travel.
5.3. The Seller reserves the right to amend this Policy unilaterally; the current version is always available on the website.
5.4. For any privacy-related questions, please contact [email protected].
5.5. This Policy is governed by the laws of the Republic of Kazakhstan.